Everybody Ballet Privacy Policy

Who We Are

Everybody Ballet offers ballet classes taught by world-class current and former professional dancers, who are Royal Ballet School trained with strong links to the Royal Ballet. Our classes are for everyone, especially those with no previous experience.
Each of our classes follow a traditional ballet class structure, with barre and centre work. If you'd like a more bespoke experience, please get in touch with us about our Private classes.
Everybody Ballet Ltd is registered as a company limited by guarantee
(company number 10927208).

Everybody Ballet Limited (“we”) promises to respect any personal data you share with us, or our partner organisations, and keep it safe.  We aim to be transparent when we collect data and not do anything you wouldn’t reasonably expect.
Our marketing communications include information about our regular classes, workshop and retreats. If you would like to receive such communications but have not opted in, please sign up HERE.

Data protection and privacy

In carrying out our normal activities, we process and store personal information relating to our
customers and we are therefore required to adhere to the requirements of the Data Protection Act
1998. We take our responsibilities under this act very seriously and ensure personal information we
obtain is held, used, transferred and processed in accordance with that Act and all other applicable
data protection laws and regulations including, but not limited to, the Privacy and Electronic
Communication Regulations and General Data Protection Regulation.

The ways we collect data
You may give it to us directly
You may give us your information when you sign up to our newsletters, purchase classes or book a private class.
You may have your details passed on by a friend or family member. A friend or relative of yours may pass on your details to us for a specific purpose. For example, we may hold offers that benefit customers who refer a friend. In these circumstances you will be contacted for this purpose only and will not be added to any mailing lists without permission.
You may give it to us indirectly.
Your information may be shared with us by third party companies used to take online or in-person
card payment.

The information we get from other organisations may depend on your privacy settings or the responses you give, so you should regularly check them. This information comes from the following sources:
-Social Media
-Depending on your settings or the privacy policies for social media and messaging services like Facebook or Twitter, you might give us permission to access information from those accounts or services.

Data collected on www.everybodyballet.com
Like most websites, we use “cookies”  to help you use our website with ease. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer, phone or tablet. They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields.
The type of device you’re using to access our website may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened. This is to make our website widely accessible on a range of devices and operating systems and to help us fix bugs that stop you using our website effectively. Your device manufacturer or operating system provider will
have more details about what information your device makes available to us.

The data we collect and how we use it
The type and amount of information we collect (and how we use it) depend s on why you areproviding it and what you tell us you would like us to do in the future.
If you attend a dance session, event, workshop etc. you will be asked to provide details about
yourself
- Your name
- Your contact details
- Your payment, bank or credit card details

Where it is appropriate we may also ask for your date of birth, information relating to your health and details of an emergency contact. Ballet is an activity that comes with inherent risks and details regarding heath and injury must be collected and stored to ensure the safety of our customers.
Your data may be used for:
-Providing you with the services, products or information you have asked for
-Processing any payments we may receive from you
-Keeping a record of your relationship with us
-Ensuring we know how you prefer to be contacted by us
-Understanding how we can improve our services, products or information.
-To to detect and reduce fraud and credit risk.

Keeping your information up to date
If your contact details change, it is helpful to let us know. To update your information please contact us on via our e-mail or contact form.
Credit, debit card payment information
If you use your credit or debit card to pay for a service, we will ensure that thi s is done securely and in accordance with the Payment Card Industry Data Security Standard.  Find out more informationabout PCI DSS standards by visiting their website at www.pcisecuritystandards.org.
To process payments, we use a third-party payment merchants called Stripe Payments Europe Ltd (“Stripe”) and PayPal Ltd (“PayPal”).  Both Stripe and PayPal are internationally trusted payment service used by millions of charities, online retailers and international businesses and individuals.
They have stringent security and data processes to protect your data.  Stripe and PayPal may use, retain and disclose your personal information and credit card details for this purpose and as set out in their privacy policy, including transferring your data outside of the European Economic Area (EEA).  Where such transfer occurs, they ensure your data is adequately protected under UK data
protection law.

Building profiles of supporters and targeting communications
To provide an improved experience for our customers, we may use screening techniques to ensure communications are relevant. This is generally based on classes you have previously attended or geographical data to inform you about classes in your preferred area.
Direct marketing
We would like to keep you updated with our classes and the additional workshops and activities we run. If you opt in to be contacted, we will contact you using the methods (phone, text, email) that you have specified.
We only want to contact you in the way that you like and strive to make it easy for you to tell us how  you want us to communicate with you.  If you do not want to hear from us, just let us know when you provide your data or contact us anytime via e-mail or contact form.
We will never sell or share personal details to third parties for the purposes of their marketing. We may have to share your details with a third party if we run an event in partnership with another named organisation. In this case your details may need to be shared.

Children’s data
Our classes are only available to those over the age of 18 and so we do not collect personal data of any children.
Anyone of any age is able to sign up on our website and opt in to receive marketing material. If a child signs up in this way, we may not be aware of their age. In this circumstance, they may receive marketing material. If your child is receiving marketing or fundraising material and you wish this to stop, please contact us voa e-mail or contact form.

How we keep your data safe and who has access
We ensure that there are appropriate controls in place to protect your personal details.  For example, online forms on our website are always encrypted and our network is protected and routinely monitored. Where we use external companies to process personal data on our behalf, such Club Right Limited, we undertake comprehensive checks on these companies before working with them. We have
contracts in place that set out expectations and requirements, especially regarding how they manage the personal data they have access to.
We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example, to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation.
We will never sell your details to any third parties and do not share personal data with any third parties other than in the circumstances already outlined.
Your right to know what we know about you, make changes to, or ask us to stop using your data

You have a right to ask us to stop processing your personal data, and if it’s not necessary for the purpose you provided it to us for (for example, processing your payment for classes) we will do so.
To make a request please contact us via e-mail or contact form.
You have a right to ask for a copy of the information we hold about you, although we may charge £10 to cover the costs involved.  If you spot any discrepancies in the information we provide, please let us know and we will correct them.
To make a request, send a description of the information you want to see and proof of your identity by post.  For security reasons, we must handle these requests in writing, by post and only when you provide proof of identity. This is to ensure your data is secure and we are not sharing it with someone else.
If you have any questions, please send them to us via e-mail or contact form and for further information, see the Information Commissioner’s guidance on the ICO website.